terms & condition
Welcome to our med-aesthetic clinic in Malta. By accessing and using our services, you agree to comply with these terms and conditions.
We offer Botox, Dermal Fillers, Lip Fillers, Collagen Stimulator, Fat Dissolving, Mesotherapy, PRP, Thread Lift, Microneedling, Chemical Peel, and MFU services.
Patients must undergo a medical consultation prior to receiving any med-aesthetic service. The medical consultation may include a review of medical history, physical examination, and/or laboratory tests.
Treatment Risks and Benefits
Patients must understand the risks and benefits of the med-aesthetic services before consenting to treatment. We will provide information on the potential risks, benefits, and alternatives to the proposed treatment.
Payment for med-aesthetic services is due at the time of service. We accept cash and major credit cards.
Cancellation and Refunds
Patients must provide at least 24 hours' notice to cancel or reschedule an appointment. We may charge a cancellation fee for late cancellations, no-shows or non-emergency appointment changes. Refunds for med-aesthetic services are not provided, except as required by law.
In the event of a medical emergency, patients should seek immediate medical attention by calling the local emergency services. Our clinic may provide basic first aid or arrange for emergency transportation as necessary.
Patients must conduct themselves in a respectful and professional manner during their visit to our clinic. Any disruptive or inappropriate behavior may result in termination of services and/or legal action.
We maintain the confidentiality of all patient information, except as required by law or with the patient's explicit consent.
Our clinic is not liable for any injuries, damages, or losses resulting from the med-aesthetic services provided, except as required by law.
Termination of Services
We reserve the right to refuse or terminate services to any patient for any reason, including but not limited to non-payment, disruptive behavior, or failure to follow clinic policies and procedures.
These terms and conditions are governed by the laws of Malta. Any disputes arising from these terms and conditions will be resolved in the courts of Malta.
We may update these terms and conditions from time to time. Patients will be notified of any changes via our website.
At Carisma Aesthetic clinic in Malta, we are committed to protecting the privacy and security of our patients' personal data. We comply with the General Data Protection Regulation (GDPR) and any applicable data protection laws.
Personal Data Collected
We collect personal data such as name, contact information, and medical history for the purpose of providing med-aesthetic services to our patients. We may also collect data such as photographs and video footage for treatment monitoring and documentation.
We process personal data only for the purpose of providing med-aesthetic services, complying with legal obligations, and improving our services. We may also process data for research and statistical analysis purposes, but only with the patient's explicit consent.
Data Storage and Protection
We store personal data securely and only for as long as necessary. We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
Clients have the right to access, correct, or delete their personal data, restrict or object to data processing, and request data portability. Patients also have the right to lodge a complaint with the supervisory authority.